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- Tag: extension-for-jira-service-desk
Tag: "extension-for-jira-service-desk"
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This is the second part of the article about Jira Service Desk permissions. Read the first part to learn about project roles, user groups, global and project permissions. Issue security schemes Ano...
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Online security is not only about the technology and processes, but also about the people. Especially that over 95% of security breaches happen because of human error. And such error m...
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...undled Field is displayed as one field on the view. This is just a part of the original article. To read the full version, please proceed to the Deviniti blog.
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We all use Atlassian products for different reasons - their flexibility, functionalities or availability. Whatever the reason, we should trust them to get our day-to-day work done. However,...
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Extension for Jira Service Desk is our flagship app available on the Atlassian Marketplace. From the incentive of Marketplace, this product has been providing the most wanted features impro...
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As we already know from the previous articles about Help Center and Request Form, we need to take advantage of both native and advanced customization to improve the customer experience...
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In the first part of this series, we focused on the first touch point of our customers whenever they come to us for support - the Help Center. As we've learned from there, Jira Service Desk...
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The latest Winter Executive Report by Customer Contact Week Digital shows that reducing customer effort is the most important priority for 2018. CX Network confirms that modern co...
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When it comes to raising a service desk request, time and details count. However, users value the simplicity of the request forms, which they don’t always get. Especially when i...
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Extension for Jira Service Desk is the most wanted feature bundle for this Atlassian software. It improves security, usability, and appearance of the solution to help teams around the globe prov...
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MetLife is one of the world’s leading financial services companies. In Poland, MetLife began its operations in 1990 as the first insurance company with foreign capital o...
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...f our apps by sharing useful tips on our blog and social media channels. We hope to start this new chapter with lots of inspiration and energy Follow us on LinkedIn, Facebook or T...
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Working with Jira Software Server issues or Jira Service Desk Server requests, often there is a situation when you need to provide small chunks of information as parts of a greater whole. T...
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