Is it better to build FAQ hubs using native Confluence features or third party apps? This is a question I often get asked during product demos. My answer often depends on a variety of factors: your s...
I feel bad for FAQ pages! Although they are great in helping everyone (inside and outside of Confluence) find answers to their frequently asked questions, they are often… poorly managed a...
...n this post, I want to dive right into how the Vectors Suite of apps, specifically Glossary and FAQ for Confluence, can significantly boost your employee onboarding process. But more importantly, I'm e...
Hi...does anyone have any ideas on how to use Confluence to manage the content for FAQ's, for Internal (Staff) and/or External (Customer) Users We have created an FAQ page in Confluence, but it w...
Editor’s note: The Welcome Center is a great place to learn how best to navigate the Atlassian Community. “My question is SO basic. I don’t feel comfortable asking it here.” “I don’t have nearl...
The challenge in joining any new community — or even when you’ve been in one for many years — is surfacing the content you care most about. In the Atlassian Community, one of the best ways to do so...
A healthy community is propped up by a handful of key components: shared values, a desire to learn, clear guardrails for participation and, perhaps most importantly, an environment where members feel...
Joining the ranks of all those 3-thingersthat have preceded me with their awesome input, I offer to the Community three things that would help me if I were just getting started in the Community today...
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
Greetings! If you've landed on this thread, you're likely new to the Atlassian Community, and we're very glad you're here. This is a great space to introduce yourself and offer up&nb...
We’re totally biased, but the Atlassian Community is a great way to break down geographical barriers and draw on the expertise of humans from all across the globe — and have a lot of fun along the wa...
In case you missed the big news last week, we recently revamped our profile pages here in the Atlassian Community. While it may seem like a small update, it’s another way to help you better personali...
Who doesn’t love a good Tuesday tip on a Wednesday? (Apologies for the delay!) This time, I wanted to share some best practices on a topic I care deeply about: adding flair to your posts here on the ...
While you may not give them much thought, tags are an important part of any community's architecture. Tags help organize content into buckets and ensure the most relevant information is dis...
One of the coolest things about the Atlassian Community is the 24/7 knowledge-sharing that happens here. As part of that, members share their insights and experiences through longe...
...bsp; Asking questions Wondering why it says "I'm new here" next to your name? Or how about the best ways to follow the content you care most about? All of that is covered in our handy FAQ page. I...
The Community team is here to: A) help you get the most out of your experience; and B) to have fun. Meet the people behind the avatars: Stephanie Grice Where I'm based: The city of rose...
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