Hello ! I am trying to create a report that shows SLO for First Response Time (FRT) & Resolution Time (RT).  Specifically by Agent.    I tried using the basic mode for "Filter...

• Jira Service Management
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OBSS has good news for those struggling to keep track of service quotas and usages. With the launch of TicketBook – Service Contract Management for Jira, say goodbye to preparing rep...

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