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Tag: waiting-for-customer

Tag: "waiting-for-customer"

Option to not mail when waiting for customer

Hi there, When make the transition to "waiting for customer" we will ask for a user to test something in our company. Sometimes they will just reply back with OK :) Then the ticket goes back ...

232 views 1 0 Erik Boneschansker March 27, 2024
- Jira Service Management
- Question
- cloud
- email
- jira-service-management
- jira-service-management-cloud
- status-change
- +1 more tag...