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The agent response formatting differs when triggered via Jira automation.

Automation Tester
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October 22, 2025

Hi,

When I use the Rovo Agent directly, the response is formatted correctly. However, when invoking the same agent via Jira Automation and inserting {{agentResponse}} into the Description field, the formatting breaks. Interestingly, the response appears perfectly formatted when added as a comment instead.

Does anyone have any insights into why this might be happening?

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1 answer

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Marc - Devoteam
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October 23, 2025

Hi @Automation Tester 

Welcome to the community.

What is the agent doing in the automation, does it make a new issue?

The edit action is related to the sub-task in the branch, it will not act on the created issue, if that is what the Rovo agent does.

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