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×Hey all, We run a single project for a large product, with multiple teams utilizing different boards. As we have some tasks running through from team to team, we use clear labels to define wh...
Tried to launch test task at A.T.O.M at Jira, but have failed with following error "Could not find usernames: 0Description is required.". This is the xml file: =============================...
We are evaluating upgrading from Jira 8.5 to 8.13.7. on an upgraded server the logs are being spammed with the below entries: 2021-06-07 21:31:31,754+0000 http-nio-127.0.0.1-8...
Can anyone point me to the right direction for integrating my Insight fields to a "Service Management Project"? I can get them to display, search for the fields in the form list, but now I need to...
Hi there, we recently upgraded to Premium with the idea to use Advanced Roadmaps. I already created Initiative as a new issue type and configure its usage in hierarchy, so basically, we have at the ...
Automation for jira: when Epic transitions from in progress to QA and the Epic == true to some specifications, I want to be able to create an issuetype under it (linked to it) Please help &n...
When I try to upload results files manually, nothing shows up. this is the option: this is what I see, nothing: What happens?
Is there any way to Automate ticket to go back to previous status Based on the certain JQL conditions. My Requirement, Go to previous status if the Action Reporter was X-User I have seen "Return t...
Hi all, Im working on an automation rule for triggering an email notification depending on some filter criteria for some issues. there is an error in the audit log. Could not send emai...
I have an Insight object schema, with an Object in it, called Computer. This Computer object has 4 fields: Name CPU RAM Owner All of these fields, except the one called "Name" are empty, and ...
Hello, I need to know how to configure the blocking of technical support requests from our customers in Jira Service Desk. In particular, I need to block the customer automatically when the service ...
Hi. I'm used to the Server version where there is a field "Epic Link" under "Custom" when I click "Configure Fields" button with Gear icon in "Edit Issue" view. This is where you select which ...
Hi, I'm trying to update a custom field that allows multiple object values, and I would like to add another object when the summary field is updated. I'm have not found documentation on how to do t...
Hi All, I have had a look at https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Lookupissues which explains how we can do the bulk processing of jira t...
There are some Insight fields' values I am changing currently with simple automations. My current rule looks like this. Manual Trigger (to make testing easier) Web GET-request to an API, ...
Hi, i will like to know whether it is possible to trigger an email notification to the assignee of an EPIC when I change the status of the Feature (which is the parent link of the EPIC). thank you ...
⚠⚠ Since getting involved with the new Product Discovery template in Jira Premium cloud, We now have an confusing and automation ruining situation. The Product Discovery "Team" field is available in...
I want to use automation for jira to do the following get a list of issues where "x" custom field was updated in the last week Send that list via a slack message -------- I know how to use ...
Hello, I've just started researching this subject but thought I'd ask here first. Is it possible to run a powershell script from an automation rule please? Looking to add users to AD g...
Hope someone knows a way to resolve the following task: Trigger: Rule is triggered when an issue is transitioned from status A to B. What should the rule do: If an EPIC (in this case with the same ...
Upon automation trigger, I want to automatically delete an attachment, how do I do this?
Can not search for Team change "Team" in the search field/JQL. Any one having any idea how to set up this automation/webhook?
Hi, I'm trying to send an email upon custom field change value to 'Yes' with no success. I guess the regular expression is not correct? this is what I'm trying to do: Field value changed: Fields t...
We are trying to use Jira Automation (in Jira Cloud) to set the reporter field based on part of the body of the email. For example, when part of the body of a request is "#reporter jsmith" (where js...
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