Autoclose parent when subtasks are closed

[Tim]

Hi

we have the Workflow extenstion in Jira and I want to chose to post transition action as described here

https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/94142542/Transition+parent+issue

But I don't have an option to close the parent items on subtask closure.

There are the only ones I see

	Assign to Current User	Assigns the issue to the current user if the current user has the 'Assignable User' permission.
	Assign to Lead Developer	Assigns the issue to the project/component lead developer
	Assign to Reporter	Assigns the issue to the reporter
	Clear Field Value	Clear value of a given field.
	Copy Value From Other Field	Copies the value of one field to another, either within the same issue or from parent to sub-task.
	Create Crucible Review Workflow Function	Creates a Crucible review for all unreviewed code for this issue
	Set issue security level based on user's project role	Set the issue's Security Level to the specified level if the current user is in a specified Project Role.
	Trigger a Webhook	If this post-function is executed, Jira will post the issue content in JSON format to the URL specified.
	Update Issue Custom Field	Updates an issue custom field to a given value.
	Update Issue Field	Updates a simple issue field to a given value.

How can I choose the update parent if it is not in the list? 

[Radhika Vijji _Innovalog_]

Hi Tim,

Look at the Manage add-ons page for JMWE app and you check whether all the modules are enabled or not. If not, and if possible try a reinstall of the app (you will not loose any data)

Regards,

Radhika

[John Funk]

Hi Tim,

It does not appear that the JMWE app is installed. All of the options available through that app appear like this:

Transition parent issue (JMWE app)

Where (JMWE app) appears after each option. And there are a LOT. 

So I would say with certainly that the App has not fully gotten installed on your instance. 

[Tim]

Hi John, thank you for the reply.

It did work on the simplified workflow. Is it by default installed then for simplified workflows but not for custom workflows? 

[John Funk]

I would think it would be on ALL workflows. Not sure there is even a way to differentiate between them on the install. 

You probably need to contact JMWE support for assistance. Once you have a resolution, can you come back here and update the thread?