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Bulk change from Issue default filters lists doesn't refresh result when completed

Trudy Claspill
Community Champion
July 24, 2024

Looking at a Company Managed Software project, from the left panel select Issues, then My Open Issues correctly lists all the issues assigned to me.

From that list click the ... button in the upper right corner and select Bulk Change.

Screenshot 2024-07-24 at 11.26.47 AM.png

This change the current browser tab, which was display the above list, to the Bulk Edit operation screen.

Select the issue(s) to change. In my example I'll select just the one visible in the above image.

Select the Edit Issues action.

Change the Assignee to Unassigned.

Confirm the bulk change.

On the progress page, when the change is completed click the Done button. This changes the current browser tab back to the issue list.

But the list does not reflect the bulk changes made.

Screenshot 2024-07-24 at 11.31.32 AM.png

The same happens from the View all issues screen if you are using the new Search experience. However in that case the Bulk Operation screen opens in a new tab, and that tab closes when you click the Done button at the end of the bulk operation, so you are left with the original tab with the original results.

 

I looked for an open issue about this in the public backlog but so far have not found one. 

 

Is anybody aware of an open issue about this?

1 answer

1 accepted

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Answer accepted
Matt Doar _Adaptavist_
Community Champion
July 24, 2024

Does a refresh on the results page show the correct result?

Jack Brickey
Community Champion
July 24, 2024

Yes it does. I was just testing that. I have always done bulk edit from the advanced search aka view all issues which has worked previously (pre-new experience).

Like • Trudy Claspill likes this
Trudy Claspill
Community Champion
July 25, 2024

I've opened a support case with Atlassian to see if there is already a suggestion concerning this.

Trudy Claspill
Community Champion
July 29, 2024

Atlassian has acknowledged this as a bug.

https://jira.atlassian.com/browse/JRACLOUD-84379

Like • Jack Brickey likes this

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