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Can jira.text.field.character.limit be set in Cloud Jira?

Andrew McKay June 2, 2021

Our product includes a page editor where users can send us issues if they have problems. The issues feed directly into Jira as tickets. Problem is: the issue includes the page's JSON configuration, which can sometimes be > 32k in length.

I'd like to extend the limit. I believe it's jira.text.field.character.limit, but I can't find it in advanced settings or anywhere. I'm guessing Cloud Jira doesn't let you set this?

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Walter Buggenhout
Community Champion
June 2, 2021

Hi @Andrew McKay,

No, not at this time. There is an open feature request for that, currently gathering interest: JRACLOUD-63007.  

Andrew McKay June 2, 2021

OK thanks. So for now, I wonder if I can add the config as an attachment instead.

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