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Assign people to tasks

Büşra Öztürk
Contributor
July 10, 2023

Hello,
Can I assign tasks to people without adding them as users?

6 answers

1 vote
Jason Waller
Contributor
July 10, 2023

Hi @Büşra Öztürk 

If you are asking can you assign issue to someone without putting them in the Jira Software Users Group.  The answer is yes but it involves creating a separate group and permission scheme.  This is quite commonly used when you have users whom you only want to see certain projects within your Jira instance 

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2023

Hi Büşra,

No, this is not possible. The person must be able to perform functions as the assignee which cannot be done if the person is not a user and does not have a license. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2023

It sounds like you are trying to get around having to pay for licenses for the system. That should not be done. 

0 votes
Büşra Öztürk
Contributor
July 10, 2023

Hello everybody,

Thank you for your feedback. I defined people to the system without being a user. But I can't assign jobs to them. That's why I asked this question.

0 votes
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2023

Hey @Büşra Öztürk ,

Can you elaborate a bit on what you are trying to accomplish?

Really using the Assignee field is not possible since those would need a user license. Also for a user to be able to see the task they would need to have an account and log in.

If you are merely trying to assign something to someone and have them be notified by email for example (and they won't ever enter the system) you could use a user picker field and just use it to indicate who is supposed to work on it.

0 votes
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2023

Hi @Büşra Öztürk ,

User should be part of project to assign the tasks.

0 votes
Evgenii
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2023 edited

Hi, @Büşra Öztürk

Sorry to disappoint you, but no, it's impossible.

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