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Auto Refresh the JIRA page for new tickets

durgesh singh August 10, 2021

Hello Friends !

I am using the JIRA provided by my company for solving tickets raised by users.
Now I am have to continuously refresh the JIRA page by manually clicking the refresh button Screenshot_1.jpg for new tickets and its very tiring.

Is there any way or any add on by which I can get the JIRA page refresh itself in 2 3 seconds so that new tickets are visible to me.



BR,
Durgesh

3 answers

0 votes
João Bispo dos Santos Filho
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February 9, 2023

I don't know anything that does that, sorry but you can use a browser extension and a good one.

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Del Jensen
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August 10, 2021

You can created a filter with an example JQL of:

created >= startOfDay(-3) AND status = Open ORDER BY created DESC

This finds all Open issues created within the last three days and puts the most recent at the top.

Then create a new Dashboard, add the gadget of Jira Filter and use that saved filter.  While creating it, there is an option to refresh the page, minimum is 15 minutes though.

durgesh singh August 11, 2021

I am using this filter Delmario but something which can aut refresh the tickets column is that my requirement.

0 votes
John Funk
Community Leader
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August 10, 2021

Hi Durgesh - Welcome to the Atlassian Community!

I am not aware of anything within Jira that can force that refresh. There might be something with a browser extension or setting, but that is beyond my expertise. 

durgesh singh August 10, 2021 edited

Hello John !

Yes I have used the Chrome Browser extension - easy auto refresh - this is an add on to the chrome browser.
Problem with these add on is that it refresh 'complete page' at certain interval but this makes browser slow and sometimes hang my desktop, instead of that I needed something which can refresh just the ticket column by hitting the small refresh button Screenshot_1.jpg which is provided in the JIRA page itself.

If you can help me some add ons or bundle add ons from which I can chose or select, will help me alot.

John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2021

Yeah, that's the problem - I don't know of anything that will do that.  Sorry.

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durgesh singh August 11, 2021

Thank you for your time John !

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