Create or edit a form in JIRA Server instance

[Joao Carriço]

Hello community, 

I have a request to make our tickets with a certain format (inputs to be provided) . I've seen that there are "Forms" for this need.

Two questions:

1) Is it possible to create "Forms" in JIRA Server Instance as it exist to JIRA Cloud? 

2) Can these "Forms" be blocking? Ex.: If there are no attachments (Photos), the ticket should be blocked.

Thank you in advance

[Almuth Boehme [Communardo]]

To answer your second question: Yes, you can set an attachment as required. You don't even need a form for that, you can simply do it when configuring the request type with the form.

Best

Almuth

[Sebastian Krzewiński]

Hi @Joao Carriço 

It is possibloe but in Jira Service Management like it was in your link - https://confluence.atlassian.com/servicemanagementserver/setting-up-request-types-939926357.html

Forms/Request types are not available for Jira software/Jira Core. Jira Service Management is a seperate product for this.

Regards,

Seba

[Joao Carriço]

Hello @Sebastian Krzewiński , 

thank you for your prompt reply. 

I'm going to check if we have this module at CERN. 

Thank you in advance

João Carriço