SLA for Jira Software (not Jira Svs mgmt)

[Karen Bourdelais]

Looking for a way to track the SLA against open defects.

Is anyone aware of free add-ins available, or has anyone been able to achieve this with just the fields/data available in Jira Software?

[Trudy Claspill · Accepted solution]

Hello @Karen Bourdelais 

You can find apps in the Atlassian Marketplace for just about anything. Finding apps that are free when you have more than 10 users in Jira Cloud is going to be more challenging.

I did find a few SLA apps in the Marketplace, but they are not free if you have more than 10 users.

https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=SLA