Tempo planner not showing issues already assigned to them

[Tadej Breznik]

Hello!

Maybe I'm imagining the wrong, but tempo planner is not showing issues under the user, that are currently assigned to them. If I expand the view under the person, there is nothing, and the available time is still full, which is not correct, as some of them are fully occupied, and issues are open with start and end date, original and remaining estimate.

What am I missing?

Regards.

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Tadej Breznik and welcome to the community,

Tempo planner will not show you the assigned issues to a user. You have to plan them by dragging and dropping them on the planner calendar, or simply by clicking on a date, choose the appropriate issue and planned time. Assignment of the issue doesn't give you the info on when the assignee will work on the specific issue.

Hope that helps.

[Tadej Breznik]

Thank you for the greeting.

Yea it helps, but kinda contradicts the idea of planning, if you don't see whats already planned and automatically imported through open jira issues, and you have to manually input everything for a 50 person company with probably 200+ open issues. To my logic, tasks should be synced (like are with the events of the calendar), and on top of that you do the planning for next weeks and months.

Am I misunderstanding this?

Regards.

[Alex Koxaras _Relational_]

@Tadej Breznik take a look at this please https://help.tempo.io/cloud/en/tempo-planner/resource-planning/creating-plans-from-jira-issues.html

The above instructions will let you more automatically plan your existing issues. However there are certain prerequisites that need to be met e.g. Assignee, Due Date, and Original Estimate have to be filled already.

Let me know if the above helps. 

[Tadej Breznik]

Yes!

I knew i was missing something :)

Due date. We were working with end date.

Thank you Alex!

[Alex Koxaras _Relational_]

No prob! Glad to be of help!

[Tadej Breznik]

Alex, since you were sincerely really helpful, would you mind helping me understand this as well?

The Tempo planner takes into account the original estimate, not the remaining estimate.
This means that if someone has in this moment a task open, and the original estimate is, for example, 30 hours, and he has already worked 8 hours, the tempo planner takes into account the occupancy of 30 hours and not 22 hours during the import. For example, if this task has a start date of February 1, 2023, and a due date of February 20, 2023, and the current date is February 5, 2023, where the task was imported into the planner, it will automatically allocate the occupancy by day and plan 30 hours from February 5 to February 20, but not after taking into account, say, 8h which were made in the days between 1.2.2023 and 5.2.2023. Therefore, the use of the tempo plannr is not from point 0 and immediately, but for tasks that are yet to be open correct?

And my issue with this that, or the question remains, lets say the task in undergo and we are in the middle of the task, if it then takes into account the hours already worked (probably not) and allocates according to how much is still done even after the task takes place, taking into consideration other tasks and potential calls and meeting from the calendar import?
I guess probably not, because there is no automatic integration with jira, but a manual update and import, and because the taken time is the original estimate, not the remaining estimate?

Thank you!