can i add SLA to software development projects (Scrum or Kanban) ?

[Essam Issa]

i need to add SLA to some  software development projects (Scrum or Kanban) can i do that ?

[Karolina Wons_SaaSJet]

Hello @Essam Issa 

Unfortunately, it's unavailable to add SLA from JSM to Jira Software Projects.

As an alternative, you can try the add-on from the Atlassian Marketplace - SLA Time and Report developed by my SaaSJet team. It allows setting SLAs for all project types (JSM, Jira Software, Jira Core) easily.

Hope it helps.

[Brad Years]

The software development life cycle is one of a project's most essential elements, no matter the size. However, some companies are trying to introduce this method into their projects, resulting in disastrous results.

[John Funk]

Hi Essam - Welcome to the Atlassian Community!

SLA functionality is only available for Jira Service Management (JSM) projects. 

[Aron Gombas _Midori_]

"SLA" fields are not enabled in Jira Software.

But, maybe you could emulate something like that using "due date" or a "date picker" type custom field to set up a target date for the issue. You could initialize and update the date using automation rule.

[Vishwas]

Hey @Essam Issa 

Welcome to Atlassian Community !!

Please check this post, it gives the answer for your question https://community.atlassian.com/t5/Jira-Software-questions/Can-I-define-SLA-for-software-projects-and-not-just-Jira-service/qaq-p/1891828

Regards,

Vishwas