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language setting

Daniele Battistoni May 6, 2020

As administrator, I don’t figure out how can I set the English language in the administration page.

Below the page I see as admin

1_profile.jpg

It’s written in italian but you can see “il tuo profilo” that means your profile.

I click on it

It brings me to the profile and visibility section

2_profile and visibility.jpg

Then, I click on the account preferences section (and you can see the language is set to English US)

3_account preferences.png

I even went to products just to double check what could have been set not in the appropriate manner

4_pruducts.jpg

Below, the settings of the 2 account I’ve on Jira (for both confluence and software)

5_Personal settings.png 6_personal settings.png 7_Personal settings.png 8_Personal settings.png

In the end, I still see the italian language in my administrator page as you can see from the first snapshot.

Do you have any idea of how can I set it to English?

Thanks,

Daniele

1 answer

1 accepted

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Answer accepted
Mohamed Benziane
Community Champion
May 6, 2020

Hi @Daniele Battistoni 

Can you try with another browser ? May be your browser translate automatically the page. 

The language that you can see depends on three settings.

- your profil settings
- your browser language setting.
- If Jira can't detect the browser's language, it will use the Default language setting in
Jira.

Daniele Battistoni May 6, 2020

Hi Mohamed,

Sincerely I don't know why, I mean, I've also tried with another browser but the same happens.

Below my browser's settings screenshot.

It's written:

sort the languages based on your preferences

first row) Italiano: This language it's used to translate pages 

second row) This language it's used to show the google chrome UI

third row) English (US)

fourth row) English

fifth row) Spanish 

The fact is that I have other pages that are not translated into Italian while they are opened, so why? is there something specific related to Jira?

WhatsApp Image 2020-05-06 at 15.37.03.jpeg

Mohamed Benziane
Community Champion
May 6, 2020

Can you put the english language first ? 

Like Daniele Battistoni likes this
Daniele Battistoni May 6, 2020

you're right,

it does work!

thanks,

Daniele

Mohamed Benziane
Community Champion
May 6, 2020

Glad i could help you ! Feel free to accept the answer to mark your question as solved.

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