I'm trying to do some work with Tempo to categorise some of our Jira issues into Capex, Opex, etc. I am having trouble getting the relevant field to show up on issues though. I created a cus...
Hello Team, I want to copy the Team value which is a locked field in Jira from the EPic (Parent) to all its child issues through project automation Thanks!
Hi Team, I created a new project from an existing one and linked the new project to the same account in Tempo (Screen 1). The Project shows up correctly in Tempo as a Linked Project to the right Acc...
I am using Jira Server 8.22.2 along with Tempo Accounts 15.7.0. I have setup a custom field in Jira called "Account" to map the Tempo Account field. The Account field is setup on an issue and its r...
Hi everyone, When I create a new account in Tempo Timesheets it takes several hours or days for this new account to be available in my Jira project Account custom field. I made sure that my new acc...
When creating an issue in just one of the workflows we would like to set default assignee based on account lead from Tempo. We use ScriptRunner. Kind regards, Nataša
Hi there, I am searching for hours now, but didn´t find an answer yet. Plug-in: Tempo Topic: Account screen I woud like to add a field for an account number. This field should not be shown ...
I am trying to create issues via email - using an email server and a SIL mail handler. We have the Tempo Account - custom field set as a required field on all issue creation. I have ever...
How to get role/user cost rate through API?
Background: For user time accounting purposes, we must have parent issues and their subtasks have the same Accounts automatically. To make this foolproof, we plan to remove the ability to edit the A...
When a specific transition is executed I have a Postfunction, that will Clone the isse to a different Project, change issuetype and link the issue to the original one. For that I am using the Scriptr...
Hi guys, we're using TEMPO (v8.1.3) and we'd like to set up an approval process per accounts (billed hours on monthly period). Aim is, that only Account Lead could approve those hours per acco...
We're using JIRA Server (on premises) with Tempo Accounts and Tempo Timesheets. I'm using the Tempo REST API to extract data about work logs, projects and accounts, to feed into some custom reports.&...
Hi I am a JIRA admin for our company and we've had issues where some of our users regularly pick the wrong Account and Project when creating new tickets. I have checked the "Clear Account value...
Hi, We do our billing on a day rate rather the a hourly rate. Is there a way to incorporate this Tempo Timesheets? Or can we put a max hour per day to bill for? i.e. if 10 hours are logged in...
Hi, I'm looking at the Time and Expenses report for an account and I can see time that has been booked to issues that are not assigned to this account. The Time Tracking tab on the accounts pa...
As a Tempo subscriber with my Atlassian Cloud instance, when will the "Tempo Log Work" dialog be promoted (available) as a custom field? With Tempo, we get the nice Log Work dialog, but I cannot app...
We use a latest JIRA Server installation with latest Tempo Timesheet version. We also don't use additional worklog attributes (so no account attribute). If I set an account for an issue, log work fo...
Hello. I wonder how can i change the "linkage" between logged work and Tempo account. The situation: account field is visible and mandatory in the project issues. there are sev...
Tempo Account -custom field is not properly shown on Create Issue -screen when using kanban view. The dropdown does not show, only the label of the field. When choosing JIRA's project view, the creat...
Would anyone know how I can get the actual value of Tempo plugin's "Account" custom field and not just the index with script runner? issue.getCustomFieldValue(Account) returns the index and not the ...
Is it possible to close a tempo account, preventing users from adding additional work-logs to that account, but keep that count available in reporting features? The use case is a project that over t...
We are currently looking into implementing a more automated interface between our accounting system and Tempo. The only thing I could find was retrieving all existing accounts through GET https://...
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