I’m experiencing an issue in Jira where when I modify one ticket, other unrelated tickets are automatically getting updated as well. Has anyone encountered this before or knows what might b...

• Jira
• Question
• cloud
• jira
• jira-cloud
• tickets

Now that JPD Ideas can be pulled into Advanced Roadmaps as issue sources from a JPD Project, it would seem to be logical to also pull into the Advanced Roadmap, any Delivery Tickets that are linked t...

• Advanced planning
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• advanced-roadmaps
• cloud
• delivery
• ideas
• jira-software
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Hello everyone, is there a way to change which board a ticket that's submitted through an Issue Collector goes to?   There being put on a specific board somehow and I need to on different ones...

• Jira
• Question
• boards
• cloud
• issuecollector
• jira
• jira-cloud
• +1 more tag...

We currently have multiple projects running in our organization in Jira, now I have created a new project, and I cannot create ticket under that new project. Although this new project has the same wo...

• Jira
• Question
• cloud
• issue
• issues
• jira
• jira-cloud
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All but 2 tickets in our board have disappeared from DONE. No one archived or deleted anything and the filters are all turned off.    Is there any way to find out what happened? Is t...

• Jira
• Question
• cloud
• jira
• jira-cloud
• tickets

Hi there; Our company implemented Jira a couple years ago to track all the tickets and scalations for different departments in our organization. In our specific team (desktop support) we receive d...

• Jira
• Question
• category
• classification
• jira
• nesting
• organization
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Hi all!  I'm trying to create a workflow for aging tickets. My goal is to trigger a notification (via Slack or Jira) for any tickets that are older than 12 days. Is there a way to do this via w...

• Jira
• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
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I want to configure a JQL query something like this: 3point: -over 3 days yellow -over 5 days red 5points: -over 5 days yellow? -over 7 days red   Does anyone know how to layout the JQ...

• Jira
• Question
• cloud
• jira
• jira-cloud
• jqlquerybuilder
• tickets

I want to change the JQL query to configure something like this: 3point: -over 3 days yellow -over 5 days red 5points: -over 5 days yellow? -over 7 days red   Does anyone know how to l...

• Jira
• Question
• cloud
• colour
• jira
• jira-cloud
• jqlquerybuilder
• +1 more tag...

Hi,  We have 2 different projects say X & Y. My question - Is it possible to raise a ticket in the Y project using the X project portal? This is the form from X portal. Can we...

• Jira Service Management
• Question
• cloud
• issue
• jira
• jira-cloud
• jira-service-management
• +3 more tags...