What is the Backup Policy for Jira Service Management Cloud?

[Carmela Marco]

Hello,

I'm going through a Security audit (internally) and I've been asked about JSM backup policy. Where can I find the information?

Thank you,

Carmela

[Nic Brough -Adaptavist- · Accepted solution]

The policy is not probably what you want to hear, so starrt at https://confluence.atlassian.com/jirakb/automate-backups-for-jira-cloud-779160659.html

[Hannah Weider]

Hey there! I work on the Product team at Rewind where we've built an app that offers automated backups and self-serve restores for Jira Cloud data. If Jira goes down, you would have your data backed up to a separate, fully-managed SOC2-compliant service (ie. Rewind) for reference/export. Feel free to check out the app and try it free for 7 days. We'd love to hear your thoughts!