Currently, we have an add-on called Herzum that allows us to have multiple approvers for a Jira issue before it can be closed. We use this to approve changes made to our infrastructure or a...
...arketplace.atlassian.com/apps/1211763/herzum-approval?hosting=server&tab=overview
Hi guys, While logged off; if a customer clicks approve button from an herzum approval email, approval page (jira…/secure/hapactionapprovecomment.jspa?.....) opens. However, while logged in; f...
Use Case: User reviews a story and opts to select the UI for "reject". The current configuration allows the person who rejected the approval request to leave a comment. In addition to the ...
Hello, We are developing an application which will create a JIRA issue using REST APIs. The project has approval mappings with automatic transitions and one of the approval steps needs to be s...
Users are not able to see the listed approvers or their own approval from within a ticket requiring their approval. A screen share might be the best way to show this issue.
Is there a way to change the title line of the email template to flag it as high priority?
I would like to know if I can have an email notification sent to a specific user once all other users have completed their approval vote?
Very new to JIRA Service desk and setting it all up. I am looking at having a process where a request is placed by a user -> an email is sent off for approval from theiur manager (AD fi...
Hi, I am trying to add the partnership but getting the below error. "User and/or URL for Source and Destination instance/s is/are invalid, for reactivate the Partnership insert valid URL and/...
We recently installed the Herzum Approval plug-in (1.0.2-GA-6.0-6.2) in our instance of JIRA. Now, when a user navigates to the Issue Search Screen, a red box appears stating that an error has o...
the success of the installation and configuration is complete. Why does not display the button in the interface?
Does the herzum approval add-on allow bulk approval? thanks
I installed Herzum quick linka and a panel at the bottom of screen appears that says "hello world". The client want's to use the tool, but this panel is a show stopper. How do I hide?
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