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- Tag: addon-com.herzum.jira.plugin.approval.herzum-approval-plugin
Tag: "addon-com.herzum.jira.plugin.approval.herzum-approval-plugin"
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We have a workflow that you can transition out of the To Do state to multiple other states depending on certain conditions and certain approval mappings. The issue I'm having is that all those ...
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hello team I installed the herezum plugin , i try to link issue in two different instance : The first one it's local instance the second one its a docker instance So when i try to...
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For a requirement i'm using herzum approval add-on. For some transitions i need approval from a approver. The Request Approval button in issue view screen doesn't work i.e when i click the button it...
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Hello, We are developing an application which will create a JIRA issue using REST APIs. The project has approval mappings with automatic transitions and one of the approval steps needs to be s...
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When creating an email template on Herzum Approvals, I need to display the estimated figure in the email to the approver. However, it appears that all fields except the required estimate field are av...
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Hi, is anybody able to create a ticket in herzum ticket center? I can just open the login page but there is no posibility to register... Any idea? Regards Manuel
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Hi, Is there a way to configure herzum approvals to set "comment required" only on rejection? Regards Manuel
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Hello, We are using Herzum Approval plug in successfully in one of our projects. However, when I try to add a new mapping for a different project I get the message "The selected Project&n...
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Hello, I installed Herzum Approval Plugin with a trial license. License expired and we decided to remove this pllugin. But after that all workflows became broken, it was impossible to change the stat...
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Hi, are you able to select determine the approvers from within the issue rather than it being pre-determined. In my case; each issue has different approvers/decisions makers and this is determined b...
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Hi, I´m configuring herzum approvals and have the doubts below: When I set a approval in a transition, don´t show the transition screen, why? Is there a way of a not administrator user defi...
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Can confirm that the approval to be deleted is isolated away from any workflows or mappings and confirming the deletion via the prompt did not net any negative effect on our current configurations. ...
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I have the Herzum Approval plugin set up to kick in for the DONE transition. I am unable to ensure an issue's resolution field gets set, either when automatically transitioning (when using AWT, and ...
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We have a single transition for which we need to have different approvals depending on field data within the associated issue. We want to use a conditional statement to direct the process to a specif...
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As I wanted to treat a particular approval as optional during a workflow step, I removed this condition Check Approval Condition - Users can execute this transition only if the configured Approvals...
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We use the Herzum approval plugin and would like to be able to add the approval comments to the email notifications. Is that possible and if so, how?
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I wanted to introduce a "Client" field which will act as a pivot to tell the plugin what set of business approvers needs to be notified. Currently, I have to have an issue type created per client in ...
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Require urgent help in particular from Herzum Approval Plugin vendor: Using JIRA 6.4.7 and Herzum Approval Plugin 2.8.1: Workflows are also now inaccessible or not appearing any longer. ...
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I need to find out if there are license terms associated with the Herzum addon that are separate from an JIRA terms.
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Hi, we are using the Herzum approval plugin and were wondering if there was a way to search approval history. Tickets get approved, then go to further workflow states before eventually being resolved...
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Couldn't get an access to Herzum's issue tracker. Leaving problem here. Users can't see approvers in list when accessing issue via service desk agent screen (with queues). For instance:https://servi...
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We would like to format the subject of approval notifications sent from Herzum Approvals Plugin. I can customize the body of the email notification, but I have not been able to find a configuration t...
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Hi Antonella, Is there anything we can do to improve the performance of the plugin? If people press approve to have the screen refreshed more fast. This is because within change advisory board meeti...
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Can Herzum Approval Add-on support DataCenter？
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We have simple configuration with "CAB" that relates to "Change Advisory Board" role on project: image2016-9-16 16:28:5.png On Issue view screen we can see only role, that can approve. Ho...
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