Hi, is anybody able to create a ticket in herzum ticket center? I can just open the login page but there is no posibility to register... Any idea? Regards Manuel
Hi, I´m configuring herzum approvals and have the doubts below: When I set a approval in a transition, don´t show the transition screen, why? Is there a way of a not administrator user defi...
Can confirm that the approval to be deleted is isolated away from any workflows or mappings and confirming the deletion via the prompt did not net any negative effect on our current configurations. ...
I have the Herzum Approval plugin set up to kick in for the DONE transition. I am unable to ensure an issue's resolution field gets set, either when automatically transitioning (when using AWT, and ...
As I wanted to treat a particular approval as optional during a workflow step, I removed this condition Check Approval Condition - Users can execute this transition only if the configured Approvals...
I wanted to introduce a "Client" field which will act as a pivot to tell the plugin what set of business approvers needs to be notified. Currently, I have to have an issue type created per client in ...
Require urgent help in particular from Herzum Approval Plugin vendor: Using JIRA 6.4.7 and Herzum Approval Plugin 2.8.1: Workflows are also now inaccessible or not appearing any longer. ...
I need to find out if there are license terms associated with the Herzum addon that are separate from an JIRA terms.
Couldn't get an access to Herzum's issue tracker. Leaving problem here. Users can't see approvers in list when accessing issue via service desk agent screen (with queues). For instance:https://servi...
our customer approves up to 1 hour of work per submitted service desk ticket. after that we have to estimate additional time required. We would like to see if we can incorporate that into a workflow.
When mapping a transition to an approval, it would be great if I could only display the Transitions that we need to use. All workflow transitions are currently displaying, so it gets a li...
Hi all, Want to start by saying i am impressed by the details provided in the documentation (everything about the database structure is well formulated, usage of GUI and so forth). I am however mis...
This plugin is not compatible with JIRA 6.3 https://marketplace.atlassian.com/plugins/com.herzum.jira.plugin.approval.herzum-approval-plugin How to solve this problem ??
We recently installed the Herzum Approval plug-in (1.0.2-GA-6.0-6.2) in our instance of JIRA. Now, when a user navigates to the Issue Search Screen, a red box appears stating that an error has occurr...
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