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- Community
- Tag: intercom
Tag: "intercom"
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We use Intercom tickets to automatically create tasks in Jira right from Intercom. There's the problem with links syncing. Whenever we insert a link it gets synced as a text to Jira. What can be d...
- Jira
- Question
- cloud
- intercom
- jira
- jira-cloud
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Hello We have recently connected intercom and our Jira site to better manage our tickets. The flow is as follows: 1 - The customer contacts the advisor via intercom 2 - Advisor creates Jira t...
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Hey, Checking the video about integrating Zendesk, Salesforce, etc. it says there that Intercom works the same way - paste the conversation url to the insight and you get Intercom data with it.&n...
- Jira Product Discovery
- Question
- integration
- intercom
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Hi! I'd like to know if there's a way to apply tag automatically to our JIRA issues when we link them to conversations in Intercom. We have set up the integration, but it doesn't do it a...
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Hello, I would like to know please how can I limit the integration between Jira and Intercom - So that just when the status in Jira turn to "done" - it will pop up on "Intercom" (and other s...
- Jira
- Question
- cloud
- intercom
- jira-software
- jira-software-cloud
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Our support lead links conversations in Intercom to the related Jira issue. I copied the existing Jira permission scheme used on the project and made a few tweaks, but now my support lead is no l...
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Currently working on getting Intercom integration set up and it appears no matter the user, it shows in slack that the admin of that board is the one creating the issue every time. Is there a s...
429 views 1 1 Deleted user October 7, 2020 -
Once a Jira issue has been created through Intercom, can it be automatically updated in Hubspot? Right now, I only see that I manually have to assign a Jira issue to a ticket on Hubspot.
- Jira
- Question
- cloud
- hubspot
- intercom
- jira-software
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I have set up the Jira Cloud + Intercom integration, but now I want to edit which fields show (and order) as needing to be filled out on the "Create Issue" form in Intercom. I've tried g...
- Jira
- Question
- cloud
- intercom
- jira-cloud
- jira-software
- screen
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Is there a way to limit the amount of issues showed next to an Intercom conversation? I want to show only three (for example) and have a "show more" if the user needed to see all.
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Use Case: I'm creating Trello card from Intercom by using Intercom's native add on: I also attach the conversation in the card from Intercom itself, however, on Zapier, I'm not g...
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...ecessarily tied to Slack, would be happy to use Teams or Intercom if they could do this. From what I can see though, none of these chat services have a Jira add-on that is that clever.....
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I want add script to show Intercom Chat and bot to our Jira Service Desk customer portal. (version 4.1.0) ¿How I can Add the code? Best regard NOTE: this is the code I need add t...
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Chat for Jira Service Desk with direct chat-to-issue feature. An alternative to other chat solutions
...otification. As a result, our clients do not know our replies if they have left the page already, and our agents do not receive any emails about incoming messages as well. So we moved to Intercom...
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Is there a way for Intercom (our user support communication system) and JIRA to connect so I can seemlessly add user suggestions to our development board in JIRA? Thanks!
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