Hello, Seems to be a recurring question/issue here... We try to configure an incoming mail with a ms365 shared mailbox in Jira Cloud but not avail to. AFAIK the config looks ok (ms oauth for mail ...
I've got a user with this issue, where the add-in appears on the web version of Excel but not desktop client of Excel, any tips for troubleshooting? Uninstall-reinstall of Office has...
Hi, I can create a normal meeting, and the tools are really awesome, but how do I make the meeting reoccurring? (possibly until the task is closed) If I can't do that automatically, is there some wa...
JIRA Cloud integration isn't available for Outlook (Office 365) anymore. I used the Add in to create issues directly from emails and add issues to e-mails directly. This was available directly in out...
Hello, I am looking for information on how to set up Office 365 to our JIRA software and we are cloud based. I am seeing a lot of server but no cloud details. Appreciate the hel...
Hi All. I'm just starting to setup our JSM trial instance and am wondering about best practice for setting up the JSM email with Office 365. We currently have a "Shared Mailbox" that our support te...
https://support.atlassian.com/jira-service-management-cloud/docs/add-an-email-account/ Connect a custom email account in Jira, impact anything related to SPF for my Office 365 email?...
In Microsoft 365 we have a variety of shared mailboxes. This mailboxes are set up based on our customer service team in various locations. The address looks like this csrtam@domainname.com, cs...
Hi, My name is Kıvanç, Our Office 365 mail account sdm@drd.com.tr was working two weeks ago. Today i get this error "Unfortunately no connection was possible. Review the erro...
Hi We are experiencing problems with using office365 mailboxes in Jira. Although we have proxy configured in setenv.sh like in Atlassian documentation the imap connections to outlook.of...
Hey there, We are currently evaluating the deployment of Jira Service Management to manage N2 support requests. Our work ecosystem, especially email, is based on Microsoft 365. Knowing that Jira ...
We've used this add-in successfully for many months with Outlook 365 but unfortunately it seems to have stopped working recently (presumably because of some change on either Outlook 365 or Trello). H...
I am in the process of getting our ticketing system switched over (we were using OSTicket). It was easy enough to link our current help desk email address (helpdesk@domain.com). I was also setting up...
I would like to integrate my tempo with Office365 to make easier for user to log their time. However, when i go to view in my work tempo, i can not see the option to connect apps. Am i miss...
I am using JSM Cloud, and under systems/mail/Incoming mail. I have my O365 mail server added/authenticated etc. Mail handler has a single line item titled "New issues add Comments for existing i...
We currently use an O365 mailbox as our helpdesk, so a couple people have access to that mailbox in their Outlook. When I connect that custom email address to my Service Desk project, what will happe...
We currently have Jira incoming email from O365 which works fine, we now need to move O365 to SSO, how will jira authenticate email reading post SSO, any config suggestions/experience?
There are of integrations between jira, confluence, bitbucket and Microsoft teams and o365. Has anyone worked out the ROI for integrating these systems, e.g. if you have one thousand people using bo...
How can I log out from this email adress so that I can add another one? When I want to click "logout" then it doesnt let me logout. So how can I remove it?
Hello. I'm using on-prem Jira server, trying to configure incoming pops/imaps mail server. I've created an office 365 mailbox with username and password, configured the server details (outlook.offi...
I want to implement a form that logs requests from non-jira users.
Our company has standardized on Atlassian Companion for download/edit/upload for Excel/PPT/Word docs on Confluence. But as a mac user, I don't want MS Products installed on my mac. Would prefer to us...
Hi all We have Jira Cloud and my organization moving from G Suite to Microsoft 365. Will all my Jira users (Customers in Service Management, and members in Jira Software) remain as they wer...
We use trello as kind of a event tool with the calendarfunction. We'd really like to synchronize the trello tasks with the Outlook 365 calendar. But not only to display the tasks, but also to customi...
We have received the following error message in our service desk jira project. We use email to case settings in our service desk project. We couldn't connect to your mail server JIRA couldn't conne...
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