Community resources
Community resources
Jira
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Hi all, we have a team that gets details from either service desk or internally in jira as a table in the description, an example could be: Header 1 Header 2 Header 3 ...
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I have two separate automation rules configured in my Jira/JSM project. Both automations are set up correctly and tested individually. When I run each automation manually or trigger them independent...
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Hi everyone, I am able to compare the parent child dates and turn a traffic light red or green accordingly. However, in some cases the Parent Initiative does not have any Epic Children in it and t...
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Hi team, I’ve been assigned a Jira-related task with detailed requirements (see attached screenshots). I’m relatively new to Jira—while I can create projects and set up basic workflows and automatio...
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I'm encountering a 401 error when using the newly generated access_token to access the Jira Cloud API. After some troubleshooting, I found that I can retrieve data when accessing the link https://mer...
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I can't find the setting that tells Plans how far back to include DONE work items (Epics)? All the help articles refer to a setting "Exclusion rules from the left-hand menu" but that is not an option...
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JIRA Microsoft Teams App is not showing required JIRA fields on a task. How do you select which fields are being displayed when you create a JIRA issue via Microsoft Teams?
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I have a subtask issue CM Review that needs to be set to Done before the parent issue 'Change Request' ticket can move to the next status 'SME Review'. Does anyone know what simple script I can write...
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Hello, When I create a custom field for example a read only text field and input the field into my issue type or service request a blank text box appears in between the display name and the di...
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Also posted here: https://community.developer.atlassian.com/t/jira-automation-400-error-when-updating-description-field-with-adf-and-smart-values-in-put-payload/95021?u=wendyquon Hello, wonderful pe...
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I have a form with a multi-select drop-down field and a single-select drop-down field. I have an automation rule to trigger off form creation then get the values from those fields. The values ...
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I have a rule automation set up in my project that creates a test ticket in the Zephyr project I am trying to set it up so if I transition the same statuses again the rule will not create another li...
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Hello Jira community, I'd like to ask about a specific use case for the mobile app. Suppose a company uses EntraID as their IDP and wants to restrict login to the Jira Cloud mobile app to de...
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I'm trying to give my client access to see only one specific project and not others. When they login they are able to see all projects. I've tried a couple different things: Add people - Ad...
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I'm in the process of trying to filter my search results to exclude tickets that have comments with a specific build number mentioned in them. I have a JQL search configured to find tickets created ...
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Hi, I'm looking to use great gadgets so that we can easily display the development and progress of epics assigned to this year. We're not currently using Zephyr and would like to trade. Is there a pe...
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Hey folks, running into a strange issue when trying to create a new Plan from an existing project. If you try to make one, a message just pops up in the corner saying that an error occurred with a li...
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If I create an issue using Jira Cloud in Slack, the request type field doesn't get populated in the ticket. How do I fix this?
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Hi everyone, I need some advice on updating a single select custom field in Jira Cloud. Right now, the field has some fixed options, but new options need to be added daily or weekly from an externa...
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Every single day I have to log in to Jira again with username & password, then with MFA. Usually, it emails a code. Other times I have to get a code form my authenticator app. If I open a fresh o...
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Hi there! My team uses a kanban board and we've noticed that some tickets (bugs, epics, tasks) do not appear on the board. From what I can tell, there are no filters causing these tickets to be hidd...
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I have gone through the community and support site and followed the directions for going to the issues page on the project and then selecting or filtering results. The next step is to select ex...
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As a JIRA and Confluence admin, I continue to get emails all the time from users in JIRA / Confluence from across our company, every time they click on a premium or enterprise feature we dont current...
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If there is any incident recorded, I want to sent out group communications to business. What would be the best approach. If there is a chance to create customised button, by clicking on it send the ...
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In the activity section there are various rabs like transition which is showing incorrect data for time in status as 3 months where as when is showing 27 Aug 2023.so it should show 2 years but time i...
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