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Opsgenie
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Dear Support, Since June 25, our opsgenie is not able to send alerts. The opsgenie log shows the below errors: 2025-09-08 11:40:15.529 ERROR Error occurred while connecting: dial tcp ...
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Does anyone have contact information for this organization? I'm trying to place an order and there's no emails/phone numbers available. THanks
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Hello, what email address do I use to send Atlassian a purchase order? The two I have on file bounced back as bad. Thanks.
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An alert come in to a global integration with Responder field set to Team A. Since they are the only responder, the alert owner is also set to Team A. Team A has an alert policy that reroutes a hand...
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We had planned to implement Opsgenie for incident management. However, we've recently learned that Atlassian is discontinuing the service. Could you please provide more information or direct us to o...
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I was able to get the 30 day trial for Jira to prep for the OpsGenie migration. However, I can't seem to find a way to actually do the demo migration. I've tried launching the OpsGenie Demo that appe...
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We have a Jira Integration set up that will create alerts in Opsgenie based on specific conditions on a work item. These alerts should display the associated Jira work item on the alert. However, whe...
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How does On Call Scheduler work when you create more than one rotation and the participants overlap?
I need to have two participants overlap so two people get the call. What happens to the routing in this case?
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https://gpt-adp-opsgenie.app.opsgenie.com/alert/detail/07f60944-2c41-4f94-8d0b-33800a44580d-1755023262007/details
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I recently sign out of the app but cannot sign back in. I verified the log in info is correct. I sign and I am direct to put in my password and then I am given the mfa code which I input successfull...
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Hi Team, Kindly let us know that how to supress/disable an alarm when it is triggered for the first time in OpsGenie at the time of instance warm up ? Please let us know if there is any pro...
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I'm trying to fire a webhook call to an API, it works but the Alert description is not included any Alert event, (Create, Close & etc). How can I add the Alert description to be sent along the...
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I logged in to my account using gmail. Now i dont have password i cant log in into my Opsgenie Integration account
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Where can I see the release notes related to features introduced by Opsgenie this year, as i used the REST APIs in one of my projects, and if Opsgenie deprecated any API from the use case, my project...
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...uccess":true,"action":"Create","processedAt":"2025-07-23T19:11:11.523Z","integrationId":"4axxxxxxde","isSuccess":true,"status":"Created alert","alertId":"efxxxxx454","alias":"12345"},"took":0.004,"r...
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Hello, i'm pretty new to Opsgenie, so i hope this isn't a common question. I didn't find anything regarding this. Sometimes, the owner of the machine i'm monitoring does maintenance outside of work...
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Hi, We have been having issues migrating OpsGenie to our existing JSM Premium for more than 3 months. The issue we are facing is Opsgenie doesnt recognise our JSM Premium site and is asking ...
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Hi all We have a SNow <-> Opsgenie bidirectional integration set up and working. We have assignment groups to teams set however we have a few exceptions where within an assignmen...
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Hi. Can I still add users in Opsgenie for my migration? As I add a user, it adjusts my plan but I can't tell if it's changing my current annual agreement to start a new annual cycle.
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Hi, Has anyone successfully created team notification policies via the Opsgenie API? I tried following the documentation here: https://docs.opsgenie.com/docs/alert-and-notification-policy-...
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I followed your (and uptime.coms) documentation. But it's not working. When I provoke an alert I only get an E-Mail, but never an OpsGenie Alert. We are using OpsGenie in the EU Here the OpsGenie...
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Hi all, it looks like the routing rule may have been changed by a user but not confirmed. The team for some reason has all their team members as admins. They'd like to know if I can find out w...
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I already have Opsgenie connected to my Slack workspace and to create the channel for each new incident, manually, works just fine. However, I wish to make it into an automation, part of our incid...
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How do we manage our voicemail inbox? For example, does it get full?
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Jira is generating separate tickets for each email, even when the subject line is the same. Is there a way to configure Jira to group or merge emails with similar subject lines into a single ticket?
Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| May 23, 2025 8:22 AM PDT | ||
| November 18, 2024 2:10 PM PST | ||
| October 10, 2024 3:12 AM PDT | ||
| August 30, 2024 10:17 AM PDT | ||
| August 28, 2024 1:40 PM PDT |