Hi, the user wants to have an automation about email notification. When it's left for 3 days or 5 days to the Due Date or other custom date field, the assignee could receive set-up email notification...
Any idea why some of Custom fields are not displayed in the Issue fields condition Component for a Certain project? I just can't find them anymore. They used to be there, but at some point...
When I am trying to update the app, Its updating fine.It shows your app is updated, if I refresh the page, its showing UPDATE AVAILABLE again.
How can I setup a rule so parent is updated to progress when a subtask is moved to in progress using Automation for Jira Server - Lite?
Hey there, I've read the relevant blog post and I understand why you have created the Lite and Pro versions of the application however, I wanted to understand if installing the Lite version of the a...
Hi I need to copy the value from one text field to other field(selection) Tryied to use the priority field. Set the rule as in picture When = issue created Field = Priority (system...
Currently, we are using Jira Service desk 3.14.1 and we don't have any plugins. The only plugin we have "Automation lite for Jira" Recently, one of our user has project administrator access for "ABC...
I had this rule working to send an email, and now getting this error. ????
After our upgrade... When setting the rule: "When: Rule is triggered on" to a custom event I get a little red exclimation mark when trying to publish. This custom event is triggered o...
Updated to JIRA 7.3 yesterday. Since the update, I have been getting the error Trigger module not present: com.atlassian.plugin.automation.jira-automation-plugin:issue-event-trigger ...
How can i add to Request participants users? Example: Request participants (User1, User2) Then in automation: customfield_10101=User3, User4 I want Request participants (User1, User2, User3, User4...
I'm trying to use the Event Trigger - ISSUE ASSIGNED but it doesn't seem to trigger. I have an additional JQL query for 'project = "JIRA" and status = "Open"'. Am I missing something? Other Auto...
Hello, I have 2 questions: Is this plugin compatible with JIRA 7.1.9 Server ? With this plugin, can i create an automation: WHEN a issue change status IN PROGRESS, to notify/alert (by email,...
I set up a rule in automation where i want notification for that rule. It is adding a service desk customer to participants. I would expect this customer to receive an email that he has been added as...
Hello. I have a problem with the edit functionnality in automation. I want to automatically add watchers when a ticket is created. I have created a rule , which return no error in my ....
Hi, I am working on automating Bugs with the help of JIRA Automation plugin. We are using JQL to edit particular issues in JIRA Automation plugin to set assignee and watchers when s...
I am facing this problem for quite a while now: If an employee leaves the company his account gets deactivated. In some tickets he is still set as watcher. We close most issues by using the JIRA au...
I am trying to add tags to a case when it is created in our IT support servicedesk. I already have this rule working for most of the request types. However a couple just will not work. The only diffe...
I am using the JIRA Automation Plugin to automatically transition an issue after a period of time. I am using the JQL Filter trigger which is working well and then on the transition I am s...
Hi! Will "JIRA Automation Plugin" be supported on JIRA 7? Thanks! _____ Biel B.
I have issues in multiple projects that are linked by a custom URL field which will contain an identical URL. I'd like to automatically add a comment to linked issues in Project 1 when an issue from...
Hi, i would like to write a rule which will be set customfield to value of "CurrentUser" after IssueCommented Event. (something like this -> customfield_10604=CurrentUser) How can i make this be...
The objective: Have tickets that are moved from one project to another to be assigned to the default assignee (project or component defaults) Using the Edit action in the JIRA automation plu...
Hi there Is there any plan / roadmap to integrate this plugin on JIRA Cloud ? I cannot find any information on ths topic. Thanks
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