When we first rolled out Jira Service Management (JSM), our portal was cluttered, confusing, and overwhelming for users. The root cause? A misunderstanding of the difference between Request Types and...
In the world of IT Service Management (ITSM), customer support and agile project delivery, maintaining strong service performance is not just very important, but it is also expected. That’s where Ser...
In enterprise environments, maintaining high service quality and accountability is essential. Jira Service Management (JSM) Data Center provides powerful tools to monitor Service Level Agreements (SL...
Hello, Community! 👋 Starting with the release of Jira Service Management Data Center 10.3, Jira Service Management Data Center license holders can install the ProForma Data Center marketplace app...
Hey there, Data Center community! I’m excited to announce that Jira Software and Jira Service Management Data Center 10.0 are now available! This platform release delivers significant platform-leve...
Hello HR professionals! For this JSM June, we are hosting an AMA (Ask Me Anything) between June 18th and June 27th to connect you directly with the Jira Service Management product te...
G’day Enterprise Community! We really appreciate how many of you joined us for our Remote Summit last month. Whether or not you were able to make it, we want to go one step further, and give you ev...
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