Every unresolved incident quickly spirals into bigger problems, costing time and user trust. When small issues snowball, it leads to overwhelmed teams, lower morale, and frustrated users. With sm...

• App Central
• categorization
• extension
• help-desk
• itsm
• jira-service-desk
• +8 more tags...

Your service desk might be busy, but is it really performing well? It’s frustrating when you’re tracking too many KPIs that don’t give a clear picture of success. Here are the most important KPIs...

• App Central
• extension
• jira-service-management
• jira-service-management-cloud
• kpi
• queues
• +3 more tags...

Hipporello’s Service Desk for Trello has revolutionized the customer support process in Trello by offering a robust system equipped with a user portal, forms that create Trello cards, email inte...

• App Central
• forms
• knowledge-base
• service-desk
• trello

...esources below to get started with AI: Artificial Intelligence in Jira Service Management → Feature guide The Jira Service Management virtual agent → Product guide Atlassian Rovo announcement -> Blog...

• Jira Service Management
• ai
• ai-ops
• alert
• atlassian-intelligence
• automation
• +5 more tags...