Community resources
Community resources
Community resources
- Community
- Tag: service-desk
Tag: "service-desk"
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Every unresolved incident quickly spirals into bigger problems, costing time and user trust. When small issues snowball, it leads to overwhelmed teams, lower morale, and frustrated users. With sm...
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Hi, We have setup change requests using a form attached to the change request type. After initial submission the issue goes to a "Plan" (Not Started) status where pre-populated fields are up...
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Your service desk might be busy, but is it really performing well? It’s frustrating when you’re tracking too many KPIs that don’t give a clear picture of success. Here are the most important KPIs...
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Hipporello’s Service Desk for Trello has revolutionized the customer support process in Trello by offering a robust system equipped with a user portal, forms that create Trello cards, email inte...
- App Central
- Article
- forms
- knowledge-base
- service-desk
- trello
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Hello Atlassian Community 👋 As we continue to drive innovation with AI in Jira Service Management, we're thrilled to announce our latest capabilities designed to enrich the experiences of support ...
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Hello Jira Community!! I have created a new "request type" based on a newly created form. I now need to create several automation rules based on different conditions. I tried to te...
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Hi!! So I'm attempting to overwrite an old request type with a new form and when I turn it on it seems to be appending to the existing request type instead of overwriting? The new form is showing at ...
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hi! I want to take a newly created form and overwrite an existing request type with it. I assume the stories or issue types that the previous request type created will not be impacted by...
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