Hi, Just FYI, or maybe the documentation is not up-to-date, but I ran into the following: In a comment triggered automation, I wanted to test whether a comment is internal or customer reply. Usuall...
Hi all, I already have an automation that publishes a page in Confluence from a Jira ticket (+ additional info). This is a "traditional" page which needs to be published every time. I want to create...
Hi All, I am currently using the Send Email action in JIRA automation and the content has <img src="data:image/png;base64...> and works perfectly fine. But when the same content...
When a work item's status is changed, jira should compel the developer to add latest comments for that workitem. If the comments are not provided it will have the same status. If the latest comments ...
I'm having a multi select field with name Assigned Teams, it has six options when a user creates a Story he have select some options in this field. For each option selected here, it should create a t...
Hello, We created the following rule: When the "Labels" value (T2) is added, send an email to a select group of people. I opened a random issue and added the label, but the rule is not getting t...
How can I create an automation that inserts a predefined template into the Description field when the Create button is clicked?
With the recent changes to Incoming Webhooks, we are getting new webhook urls when when we import our automations after refreshing our Sandbox. This is a huge pain because we have to reconfigur...
Dear Community, I have set up a rule so that when I have an Epic open and I go to add create a linked work item that the newly created story automatically takes over the content of certain fields fr...
I'm looking to enhance our engagement process (which is currently completed via Jira forms). We currently have qualifying questions in our form, such as 'Is there a material impact to risk and contro...
I am trying to trigger some actions (email or Slack msg) when someone updates the rank of a certain set of work items. The condition I am currently using is: Trigger: When work item updated ...
I have a user that is requesting to enter a distribution list in the request participants field in JSM or Jira and have that get all the users within that DL to add to the Request Participants field ...
Over the next few weeks, some AI features [click.e.atlassian.com] will be activated in your Atlassian Cloud Standard subscription or trial at no extra cost as part of our first phase of roll out...
Hello, I have a question that is probably simple, but I can not figure it out and would appreciate the help of the Atlassian community. It is on a JSM project. When a work item is created: ...
Scenario- we have multiple components & each component has its own JIRA project. When a project is started, it will have tickets under these components. Currently I have MANUALLY to add la...
Hi, I am trying to display a field from Jira in the timeline view in Jira product discovery. The use case for this is, that I want to display in the JPD timeline view, when the last update on a lin...
We have Stories with Description and Acceptance Criteria. We would like AI like Jira - Writing assistant to leverage the Description and Acceptance Criteria and create Release Notes. We would like to...
How can I automate a scenario were a ServiceDesk Plus ticket is created either request or incident that is assigned to a group is then created as an issue in Jira?
In audit trail, I am seeing this message: As there is no work item present, cannot get the value of the field: assignee, reporter Successfully sent email with message id: abae8df0-270b-4f24-...
Hi team, I'm working with Confluence Cloud Automation, and I'm running into an issue when trying to move a page and its children based on a label. Here’s what I’ve set up: I manually add a label...
i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added. or have an alert rule in the incoming call integration that would add t...
We have about 15 monthly tasks that occur and I am trying to set up an automation to clone all 15 tasks every month. I see mentions in the documentation multiple issues can be cloned at once, but don...
In a Jira Work Management project, I noticed that the automation button shows itself in the top right corner of the project. I was hoping this was an indicator that maybe we would be able to trigger ...
I cannot add the related item to "Related Work" of the Version This is the error message: Failed to submit link to DD. Remote link rejected <Sorry I have to remove the image> &...
I'm using Jira cloud and have 2 projects with some linked work items. Both projects have the same settings with the same permissions. I have an automation rule to synchronize status between...
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