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Atlassian Automation
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Help set up automation of the start date and end date of the task, so that when you start working with the task, the date is set automatically in the start date field and when the task is closed, the...
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Hello, I want to create the rule from 2:50 to 3:50 in the video I've attached. The UI seems completely changed and I am nervous in creating these rules. Could you help me with that please? h...
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Help set up automation of the start date and end date of the task, so that when you start working with the task, the date is set automatically in the start date field and when the task is closed, the...
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I am trying to pull the basic properties of a custom field via automation but I am not getting the content I am expecting. I assume I am missing something simple but I have tried numerous iterations ...
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I am trying to have customers fill out a request in Jira Service Management and have those requests appear as issues in Jira Software (all on the cloud). The request is a basic one, where customers w...
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I have an action to clone issues from one project to another when they move into a specific column. We use this to allow us to have a "triage" project and have a small group of people decide whether ...
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Using Automation, I want to create a ticket in Project B when a ticket in Project A is created. Both of these projects are TMP. This works as expected until I add a custom field into the ...
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Context I'd like to improve visibility across related issues by automatically associating them with one another when referenced in either comments OR description body. Acceptance Criteria ...
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Hi All, Racked my brain trying to figure this one out, but to no avail. Thought I'd come to the experts to try and help me out. I have a Service Project that I am successfully able to...
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https://community.atlassian.com/t5/Automation-questions/Lookup-Issues-The-option-quot-our-issue-key-quot-for-field-Epic/qaq-p/1949732 Hi, I am following up on this inquiry as there doesn't s...
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I have a Business Project in a Team-Managed Project. I am hoping to automate an update to a custom number field every time a new ticket is moved into a certain status. Namely, it's a list of Projec...
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Hi, is it currently possible to use Automation for Confluence to send an email when a page is created that does not have a label? I found out that it is possible to send an email when a page is cre...
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Hey folks, have most of an automation figured out but can't figure out this last part and I'm hoping to get help. I'm trying to make an automation that triggers when a specific label is added to an ...
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The question is. If the changed field on the form (it is a user field) and after submitting the form customer (from this user field) should receive mail with another form to the filling.
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Hi, I`m searching for hours and still struggle to find a solution. When a ticket is created / editted in Jira Service Management and a components gets assigned, I want to search for issues ac...
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Oh hey, one of the concerns with using the Web Request action is that if your request requires authentication, then your password or token is visible to all Jira Administrators and more troubling, to...
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Hi, I configured automation rules that execute on impact's change of urgency or impact to calculate the priority. Unfortunately rule execution is not triggering a reload of the UI, so the values sh...
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Hello community, I have a simple automation rule that set OLA/SLA target times based on creation date-time of a given ticket. As I want to setup different timezones depending on the project...
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Dear community, hello. Sorry if the question was, did not notice. Please tell me how to solve the problem: When changing the "Description" field, you need to: - Comment on the task that the descr...
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Hello , Is there any way to export users (https://support.atlassian.com/security-and-access-policies/docs/export-users-from-a-site/) programmatically via API or any other way ...
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Hi I need to add every timespent into the worklog of one "master" issue (abc in the following example): I tried in this way but it doesnt work. Can you help me? { {{issue.key}}=abc ...
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Trying to come up with the correct JQL query for all bugs that don't have "Triaged" as one of their labels, which should include bugs who have no labels at all. I have tried: type = Bug AND l...
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In Jira Server, I'm attempting to calculate the average of several number fields within the same issue. As a starting point, I've tried using the '+' operator to see if I could simply sum all the val...
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Hello! I have custom field for linking issues. I made automation rule that proof tat this field is not empty and link issue with pointed in custom field. But sometames users fill uncorrect this fie...
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I need to create an automation such that when ticket is in "Closed" and after 4days to that when some transition the same ticket to "Reopen". Then I need to create an new ticket in same project or we...
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