Community resources
Community resources
Community resources
- Community
- Tag: request
Tag: "request"
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...un daily using Schedule Trigger 3. Action: Get the feed response using send web request action. https://your-instance.atlassian.net/rest/plugins/1.0/log/feed 5. Headers to use: A...
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...ost highly-requested automation features! Temporarily pause your automation rule before proceeding to the next step for up to 15 minutes. For Jira Service Management Cloud Premium and Cloud E...
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...usiness, whether public or private, faces change requests, and handling them well is crucial. But if these requests aren't addressed effectively, they may trigger a lot of challenges for the team a...
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Hi community friends! The Jira Service Management team is excited to introduce request type templates for team-managed projects, building on the success of this feature in company-managed p...
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Hi Community! The Jira Service Management team is excited to introduce request type templates for team-managed projects! Last year, we shared these with you in our company-managed p...
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Sign up for the Requests Tab closed beta here Hi community! I’m a product manager for Jira Service Management. We’re piloting a new feature in Jira Software called Requests, and we’re l...
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...anual effort. This frees up IT teams to focus on more complex requests. Reporting and analytics are also critical for ITSM success. Jira Service Management enables organizations to measure t...
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Request forms are one of the best ways of direct communication between an organization and its customers. In order to get all the necessary information from clients, companies tend to create c...
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Hi Guys! I thought I could share some helpful tips on how to make your Customer Portal more customer-friendly and how you can save your and your Agents’ time. Edit request is part of the Feature B...
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...in situation, here we go. 😎 🧙♀️Put the most into others' hands – The Edit Request magic on the Customer Portal Another email on the box. This time Sophie asked about changing t...
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This workaround is meant to help projects where it is necessary to get information from an email request's description field and enter it into specific Jira Custom fields. This saves time in a d...
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Hello Halp fans! As you know, Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this v...
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We recently rolled out some changes to the request types pages. You might remember the old experience… And you might be familiar with the new e...
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...n and custom gadgets. Unfortunately, you cannot expose a dashboard on the Jira Service Desk Customer portal. However, the Customer Portal provides the Requests Page (from the link at the top right c...
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...roducts Customizable requests list with My Requests Extension for Service Desk Customizing My Requests screen with My Requests Extension for Jira Service Desk Starting with s...
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...tlassian and added support for Jira Data Center with all features of the app, including displaying more issue details on the Request Detail View, building dynamic request f...
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...riendly support experience, especially on such a complex channel as Jira Service Desk. We've already set up and customized the Help Center, Request Form, and Request D...
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