Hello community, I’m trying to include the SLA duration in an Automation email template in Jira Service Management, but the smart value always renders empty. Here’s my current template: Dear c...
I've set up a custom domain for sending email notifications, but I cannot see an option in the Admin portal to configure & enforce this as the default across all Jira projects. Is it possible t...
Hello everyone, I am working with some users on a few small updates to their projects... I need to setup or add in an email address where staff can send emails into a project to create new items....
...very time the automation does work, it sends an email to all participants on the ticket that the automation has succeeded, in addition to the notice email of the ticket status change. In s...
A few Jira Agents have complained that all of their email notifications are delayed and arriving all at once. Did something change recently?
I haven't received app update notifications in my email for a while now. I follow several apps from the marketplace and have them configured. I have all the email notification options c...
I am watcher to repository and I am subscribed to receive email notifications on "commits". I expect there will be email notification about any commit performed by any user. but I do not r...
Hello, I have a user who is unable to login due to not receiving an email verification code. We are not blocking the email as i am still able to get in. They have checked their spam/j...
im using a new PC to acess another trello account and i'm not receiveing the verification code on that email edit: Already checked spam folder, added trello emails to my contact list...
Olá, O problema ocorre com a minha conta desenvolvimento@infoworld.com.br Não estou recebendo os emails com os código para fazer login. Os emails que a plataforma diz que enviou nem c...
Jira server 10.5 I'm following these instructions: https://support.atlassian.com/jira/kb/invite-users-email-customization/ but I can't find any jira-invite-user-plugin-X.X...
Hi everyone, Has anyone found a way to automatically create issues or tasks in Jira when sending an email to a specific address? For example, let’s say I include a certain email in the “To” or “C...
I am trying to send mails via Azure as lined out here. I can successfully send mails manually via cURL and via python's sendmail. The email-notify pipe (v.0.13.2) however fails, as it seems like t...
This post can be deleted, I resolved my account issue - and there was no context worth saving.
Hello Atlassian Community, We are currently facing an issue with how Jira tickets are delivered to our clients via Outlook. Here's the situation: Jira is configured to send automatic email n...
Hi, We're using Jira Service Management Cloud, and we have several email notifications set up via Automation for a compliance process. The emails work fine, but the sender name appears as "Jira A...
I often have Trello cards that provide just the basics of a task that needs doing, and where the full details are in an email. I'd like to be able to do something like forward the email to Trello a...
UPDATE: Issue resolved. Thank you Atlassian.
Hello, I have 2 Trello accounts, and I'd like to use only one. Account #1)@gmail.com Here I have annual Premium subscription. Account #2) company email This is my company a...
...how the added comment, instead it has a link that I have to click to open the Jira, this was easy to manage from my email but now I have to click the link and go to the Jira ticket wasting a l...
I’m not receiving Bitbucket invitation emails sent to my address. The email is typed correctly and I’ve confirmed that invites work when sent to other emails. We have also already tried resending t...
Hello. JSM has switched to the new UI for our support teams. I can enter full email addresses into the "Reporter" and "Requested Participant" fields correctly and successfully. That said, I'm a...
A recent update removed all our custom details from email notifications. It looks like the new ones are just change reports - with a layout that doesn't even make that clear. We had designed a l...
...uggestions or bug reports. When a non-Jira user submits to the form, their email address is saved in a comment like this: "This work item was created based on someone's response to a Jira form. Email a...
Hi, I think my email address is on suppression list because I dont get any notification in jira. how can I remove my email from the suppression list? Thank you!
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