Community resources
Community resources
- Community
- Tag: automation
Tag: "automation"
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Hi, I've created an automation (still in testing) to pull values from form fields, however it doesn't appear to be doing what it should based on the documentation: https://s...
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Using the JIRA Product Discovery <=> (ex-)Atlas sync feature, I'd like to setup an automation that sets the JIRA Product Discovery work item's status field to "in progress", when someone t...
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Dear All, I am trying to get all attachments (images) inserted in table of description field of work item but it not showing any images or attachment and secondly there is a huge gap between descrip...
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I built an Automation rule a while back that allows certain people to manually trigger a request to transition an issue to a hidden status if it's already linked to another issue. The b...
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Hi I am trying to build an automation rule that does the following: I am using sub-tasks on User stories as acceptance criteria. Each sub-task has a number of tests (Xray). When all tests h...
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I am creating 2 webhook: Trigger Webhook on Issue Creation → Trigger the webhook only when an issue is created by any user other than "ABC". Trigger Webhook on Issue Update (Issue update and c...
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Hey, I am trying to fetch a value inside a JSON structure and I cannot get it right. Maybe this community can give me a hint how to write my smart value variables for this use case Background...
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Hi, can you help me to display the sys_id from servicenow to jira after creating the ticket or comment out in the jira? I have tried to used the webResponse.body.value.sys_id or {{webRe...
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Hello, We are trying to use Jira + Structure for Jira pugin to achieve the following hierarchy and to automate the linking of the levels in the hierarchy: Initiative Epic  ...
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...ypasses some of the automations we have built based on the Form Submission trigger. I know that in order for them to be able to submit a Form, they have to have the Create Issue permission. I get t...
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Hi team, I hope you can help me on this apparently easy automation. I have to create a series of automations for a upcoming project, this automations are set forth from the creation of an E...
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Hello! Im trying to split the string of a variable created in another step, but it is not working for me. I tried also the solution mentioned here , but it does not work for me. I want to sp...
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Hi, Dear Community! I need an automation, which will send a notification to the assignee, if the ticket is not commented on by him for example 3 days. I couldn't set the trigger. How to f...
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How can I copy a custom field from the testing process (text execution), for example from the Results section, copy the "Tester" field to the created defects with the same custom field in Jira?
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We have two projects one project we have template tickets feature->epic->story second project when ever an initiative is created and a manually automation is triggered we need to copy a...
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Hi All, I have a usecase where jira automation should trigger on below usecases 1. When a work type of "Incident" is created 2. When a work type is changed from any to Incident.&n...
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Buen día, soy principiante Necesito seleccionar desencadenador para enviar correo cuando se crea incidencia He visto que me indican que pueden ser los de: Notificar a usuarios Alertar al usuario ...
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How to make move a card when the card is due this week not due today and marked as incomplete to "This Week" list? Here is my current rule 'when the card is marked as incomplete in a card ...
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I'm trying to build a rule in our space that will a) archive pages that have been inactive for over a year and b) notify the page owner that their pages have been archived. I started with the "archiv...
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i like to import json for creating a rule
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Hey community, I have run into an issue that gives me a mild headache. I am quite sure I am missing something basic but I cannot identify it. Background: I have read up an API response that l...
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I created a label and used it for a ticket. Other users won't see my labels they have to recreate it eveytime and to make sure we see it in our filters we have to copy paste everytime. I see s...
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...an change as well and this should result in a comment as triggered by the above mentioned automation. This problem arises when both fields change. Currently, this is triggering the automation twice, r...
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Hi all, not sure if I'm just misunderstanding this but basically I have text like Hi team your Jira Item is: abc-xxxx Where abc-xxxx should be a link to the ticket. But for some reason I can'...
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Was there an issue / outage this past Friday Sept 12th? I can't seem to find one in Statuspage, but all of the sudden, around 13:30 CDT, I received over 20 'Automation Rule XYZ failed' email n...
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